Products

Altarix MSP

Nowadays businesses tend to communicate with their customers and partners through mobile more and more. Technologies are constantly shifting the approaches to managing organizations and business processes; social networks and geotagging are becoming essential elements of people’s everyday lives. Thus, more and more companies are struggling to accept the technological challenges faced by their activities in order to increase efficiency. They are trying to provide virtual presence and mobile solutions to their clients.
Altarix MSP allows the company to create a fully-functional mobile infrastructure for providing data and services to a wide range of consumers (employees, clients, partners and more).

Altarix MSP (Mobile Service Platform) – is a plug and play cloud based solution for building a company's mobile infrastructure which allows providing solutions to a number of vital company issues.
  • Integration of services and data from different business processes on a common platform
  • Transfer of data and services to end users through mass communication channels: SMS/USSD, mobile apps, web portal
  • A centralized management of systems and processes for provided services.
ALTARIX MSP includes several tech modules that provide for stable business operations and processes, continuous data collection and processing, as well as full integration with telecom operators.
  • A system of administrative
    dashboards with typical services

  • Integration with telecom
    providers' systems.

  • A system of users'
    dashboards

  • A system of partners dashboards (telecom operators, content providers, payments providers)

  • CRM
    system

  • API for connecting external
    systems and services

  • A common SMS/USSD
    portal

  • An m-commerce
    system

ALTARIX MSP is a flexible platform, meaning that every tech module it carries can be customized for your company needs.

With Altarix MSP you can enhance your company and business processes, bringing your interactions with clients to a whole new level.

Completed projects:
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A mobile app for the federal portal gosuslugi.ru

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An application that allows you to check the utilities bill and upload meter readings

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A cloud platform that provides interaction of Moscow urban information systems and mobile services

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Interactive map of Moscow social infrastructure

Altarix specialists are there to provide comprehensive support services in implementing Altarix MSP projects from identifying and analyzing the need to implementing such a complex and providing maintenance and support of deployed solutions and in selection and purchase of equipment and peripherals.

 

Altarix UNIT

When companies have employees working outside the office, their success very often depends on the quality and effectiveness of the communications between employees working remotely and the central office.

It is important to open them access to databases, to provide them with a convenient tool to perform their duties and to establish an effective system for remote task setting and monitoring while maintaining their mobility. Our Altarix Unit is designed to intelligently and easily organize the operations of remote workers.

Altarix Unit – is a flexible tech platform for the automation of field staff operations.

A mobile client app

Server part with advanced business logics

Integration
interfaces
Capabilities
Integration
  • Data exchange with third-party
    systems
  • Incoming data
    processing
Commerce
  • Interactive
    catalogue
  • Processing
    payments
Documentation processing
  • Automatizing document
    creation
  • Legally valid e-document
    exchange
  • Document
    printing
Task management
  • Task management
    system
  • Geolocation
    services
  • Instant messaging
    service
ALTARIX UNIT is a universal solution and can be used in many different applications:
Transport companies' employees can use Altarix Unit for inspection of rolling stock, fixing faults in real time, as well as for the rapid delivery of services to clients.
Thanks to Altarix Unit, logistics companies can successfully automate their core business processes, such as documentation on the process of transfer and acceptance of goods in warehouses.
Banks and insurance companies can use Altarix Unit to improve the efficiency of loan officers, insurance agents and emergency commissioners, who often have to travel to meet with clients.
In addition to these industries, this product can be applied to any industry, be it retail, mining industry or any other industry where there is a need for full-fledged remote workplace employees.
Completed projects:
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A fully-functional mobile workplace for Moscow Traffic Police officers

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A city guide - app with audio tours and Moscow tourist’s routes

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A mobile app for making a quick appointment to a doctor

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Moscow e-services Guide: Multifunctional Center address search, check for fines, etc

Altarix specialists are there to provide comprehensive support services in implementing Altarix UNIT projects from identifying and analyzing the need to implementing such a complex and providing maintenance and support of deployed solutions and in selection and purchase of equipment and peripherals.

Altarix Boomerang

Business, which aims at long-term success and values its reputation, is obliged to hear the customer, and, most importantly, to listen to him. Feedback coming from clients is often chaotic and haphazard, not to mention the fact that a whole layer of useful information rarely reaches the appropriate level of treatment followed by customer satisfaction. It was the very problem of our partners and customers that served as a starting point for developing a unique feedback platform - Altarix Boomerang.

Altarix Boomerang – is a tech platform that allows you to collect and process feedback from customers and to track customer behavior in real-time. The platform includes a mobile app to send feedback (IOS / Android / Windows) and a web-interface to track statistics and analysis of customer behavior.
 
A service for collecting, processing and analyzing feedback

It creates a direct and manageable channel of communication with your client and examines complaints on various issues of your business.

  • Automated moderation of complaints
  • A graphic tool of managing business-processes
  • Integration with companies’ IT-systems for instant claim processing
  • Administrator interfaces with Microsoft Exchange support
 
A service for researching customer behaviour

Altarix Boomerang provides companies with an efficient tool for large-scale surveys on different topics with the possibility of targeting the desired audience.

  • Savings on conducting traditional market research and surveys
  • Cutting down the time of preparation of surveys to an average of 45 minutes per 1 survey
  • Analysis of the user profile and his behavior with the help of smart targeting system for maximum user engagement
  • Regular surveys in newsletters
  • Integration with loyalty programs to motivate customers to take part in surveys and researches
 
MULTICHANNEL COVERAGE

Customers can leave feedback using branded mobile app, website or interactive kiosk.

 
UNIVERSAL DATA ANALYSIS SERVICE

Altarix Boomerang platform stores and analyses feedback from the client and his behavior in a single profile.

Completed projects:
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A platform for collecting and processing of citizens' complaints on various issues of urban infrastructure

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A city guide - app with audio tours and Moscow tourist’s routes

  •  

A cloud platform that provides interaction of Moscow urban information systems and mobile services

  •  
  •  
  •  

Interactive map of Moscow social infrastructure

Altarix specialists are there to provide comprehensive support services in implementing Altarix Boomerang projects from identifying and analyzing the need to implementing such a complex and providing maintenance and support of deployed solutions and in selection and purchase of equipment and peripherals.

Our
news

  • 27.07.2015 Altarix has developed a new mobile application «EMIAS of Moscow city». Now residents of the capital will be able to schedule an appointment with a doctor in a few clicks on their smartphones or tablets.
  • 15.07.2015 Altarix developed a mobile application «Electronic atlas» for the Government of Moscow, which provides a natural mobile extension of the popular Web resource of the same name – ATLAS.MOS.RU.