Russian Railways RZD ONLINE
Customer

JSCO "RZD"

Category

Transportation

Description

RZD Online is mobile service, developed for providing RZD customer feedback and to tackle it in a timely manner.

The app includes 3 modules: CONSULTING, SOLVING PROBLEMS, NEWS.
RZD clients can ask questions or submit complaints via the app and as a result receieve an official response of ZRD dedicated experts.

There are 39 feedback topics on the railway infrastructure. A user can report a problem in 3 simple steps:
1. Select the feedback topic;
2. Upload a picture and provide contact details;
3. Briefly describe the issue and submit the complaint.

The NEWS module lists the latest RZD corporate news and news on Russian public transportation in general.

Available for:
Development time:
5 months
Technologies:
C#, SWIFT, JAVA, PHP, PostgreSQL
   

 

Requests received:
17 596
Downloads:
18 500
Development time:
5 months
Technologies:
C#, SWIFT, JAVA, PHP, PostgreSQL
   

 

Requests received:
46 000
Downloads:
5 000
Development time:
5 months
Tehnologies:
C#, SWIFT, JAVA, PHP, PostgreSQL
   

 

Requests received:
2 846
downloads:
1 000